Privacy Policy

Effective Date: August 2025

This Privacy Policy explains how Cora + Spink (“we”, “our”, “us”), operated by Jolly Ho Group Ltd, collects, uses, and protects your personal information when you use our website coraandspink.com.

1. Information We Collect

• Personal details such as name, email address, billing and shipping address, and phone number when you place an order or contact us.
• Payment information processed securely by third party providers, not stored by us.
• Technical information including IP address, browser type, device information, and browsing behaviour on our site.
• Marketing preferences if you sign up for newsletters or updates.

2. How We Use Your Information

• Process and fulfil your orders.
• Communicate with you about purchases and enquiries.
• Improve our website, products, and services.
• Send marketing emails if you have opted in. You can unsubscribe at any time.
• Comply with legal, tax, and regulatory requirements.

3. Sharing Your Information

We do not sell your data. We may share your information with trusted service providers such as payment processors, shipping companies, and IT support partners, and with legal authorities where required by law.

4. Cookies and Analytics

Our site uses cookies and similar technologies to provide essential functionality, analyse traffic, improve user experience, and support advertising and remarketing. You can manage cookies through your browser settings.

5. Your Rights (GDPR)

Under the UK General Data Protection Regulation you have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for marketing communications.
• Request a copy of the information we hold about you.
• Restrict or object to certain types of processing.

We respond to requests in line with GDPR requirements and within the statutory timeframe. To exercise your rights contact us at info@jollyho.co.uk.

6. Data Retention

We keep personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.

7. Data Security

We take reasonable steps to protect personal data. No method of transmission over the internet or electronic storage is completely secure.

8. Contact Us

Jolly Ho Group Ltd
For the bag! Cora + Spink
info@jollyho.co.uk