Cora + Spink

Bromsgrove HQ

info@coraandspink.com
01527 313 678

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Standard shipping is £3.90 – Royal Mail.

For orders over £50 or with a valid coupon shipping is free!

Which payment methods are accepted in the Online Shop?

Cora + Spink accepts most valid forms of payment – all major credit and debit cards, using PayPal and Stripe payment methods. Both these methods of payment are secured digitally to the highest modern standards of encryption. We are never party to your card details. 

How long will delivery take?

UK delivery is 2 to 5 working days. Europe 5 to 14 working days. Rest of the world we aim for 7 to 14 days. All using Royal Mail or couriers.

How secure is shopping in the Online Shop? Is my data protected?

Very secure. We use advanced server encryption of your data. Please note the padlock/secure symbol in your browser bar. Additionally our payment gateways are entirely separate from this website and operated by major companies – PayPal and Stripe. 

What exactly happens after ordering?

We process all orders the same day they arrive, and despatch even in our busiest periods the same day – with a cut off of 4.30pm. 

Once received your order is packaged, checked and then sent to the courier of your choice, or Royal Mail. 

Do I receive an invoice for my order?

All orders are complete and final once you have paid – a copy of your invoice and order details are available online for you to download from your account section. Additionally you will receive a full break down of your order in an email, and printed in your package. 

Send us an email

We’re here to help – drop us a message and we’ll get right back to you.

This is not a returns address 

Registered address:

C AND S DESIGN MANAGEMENT IMPORT LTD

International House
24 Holborn Viaduct
CITY OF LONDON
London
EC1A 2BN

Company number. 10834533
Telephone. 01527 313 678
Email. info@coraandspink.com