Contact Us
We aim to respond ASAP during the day. So feel free to call, message or email and we’ll get right back to you.
We love your messages – drop us a line using the form below and we’ll get right back to you.
If you need help with products, advice about use or care then please do send us a message. We’ve helped with, to name a few – weird stains, strap extensions and even modifications and customised bags for special events.
If you’re looking for help to return an order please go here –> Returns
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Frequently Asked Questions
Have a look at some FAQ’s – but we’d love to hear from you – so drop us a line!
How much is delivery?
Postage in the UK via Royal Mail. With various options available at the checkout based on your location and time of year.
Europe is £6.00.
USA, Canada is £15.00.
Rest of the world is variable, please check at the checkout where the robots will calculate the best options for you.
Sales to Europe after Brexit.
Order within Europe freely!
We handle all of the tax and legal expenses to deliver your order directly to you.
You don’t need to worry about a thing. The price you pay to Cora + Spink is the final price for goods to be delivered directly to you.
Which payment methods are accepted in the Online Shop?
Cora + Spink accepts all major debit and credit cards.
- Pay directly with your debit or credit card.
- Apple Pay.
- Google Pay.
All methods of payment are secured digitally to the highest modern standards of encryption. We are never party to your card details.
Pay via your banking app directly.
Pay via your banking app directly on your phone – secure, fast and reliable. Follow the process at the checkout to make a transfer using the banking app on your phone.
How long will delivery take?
UK delivery is 2 to 5 working days.
Europe 5 to 14 working days.
Rest of the world 7 to 14 days working days.
All orders are tracked – you will receive notification to your email inbox as well as SMS to your phone – if you create an account this information will be available there too.
How secure is shopping online with Cora + Spink? Is my data protected?
Very secure. We use advanced server encryption of your data. Please note the padlock/secure symbol in your browser bar. Additionally our payment gateways are entirely separate from this website we are never party to your card details.
What exactly happens after ordering?
We process all orders the same day they arrive, and despatch even in our busiest periods the same day. Our warehouse has multiple collections per day from all major courier companies.
Once received your order is picked, packed, checked and sent!
Do I receive an invoice for my order?
All orders are complete and final once you have paid – a copy of your invoice and order details are available online for you to download from your account section. Additionally you will receive a full break down of your order in an email, and printed in your package.